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Consumer benefits are summarised as having an assurance of
- Reliability of product and service;
- Consistency of product and service;
- Certainty;
- Security and safety through improved risk management procedures;
- Confidence in product; as accreditation underpins the process of ensuring that a business will consistently meet and exceed the expectations of the domestic and international consumer. Therefore accreditation encourages customers to confidently expect tourism operators to deliver quality product and services:
- A business commitment to quality;
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